- New
AS ISO/IEC 19086.2:2023 Cloud computing - Service level agreement (SLA) framework Metric model
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
(edit with the Customer Reassurance module)
AS ISO/IEC 19086.2:2023 identically adopts ISO/IEC 19086-2:2018 and ISO/IEC 19086-2:2018/Amd 1:2023, which establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples.