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AS/NZS ISO/IEC 30105.4:2026
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AS/NZS ISO/IEC 30105.4:2026 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Key concepts
Security policy
(edit with the Customer Reassurance module)
Delivery policy
(edit with the Customer Reassurance module)
Return policy
(edit with the Customer Reassurance module)
AS/NZS ISO/IEC 30105.4:2026 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.
R00000466
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AS/NZS ISO/IEC 30105.4:2026 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Key concepts