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AS/NZS ISO/IEC 30105.3:2026
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AS/NZS ISO/IEC 30105.3:2026 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Measurement framework (MF) and organization maturity model (OMM)
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AS/NZS ISO/IEC 30105.3:2026 specifies a measurement framework (MF) and an organization maturity model (OMM). It provides the overview of how an organization can use the process reference model (PRM) in AS/NZS ISO/IEC 30105.1 and the process assessment model (PAM) in AS/NZS ISO/IEC 30105.2 to measure their capability and maturity levels.
R00000478
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AS/NZS ISO/IEC 30105.3:2026 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Measurement framework (MF) and organization maturity model (OMM)