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AS/NZS ISO/IEC 30105.5:2026
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AS/NZS ISO/IEC 30105.5:2026 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Guidance
Security policy
(edit with the Customer Reassurance module)
Delivery policy
(edit with the Customer Reassurance module)
Return policy
(edit with the Customer Reassurance module)
AS/NZS ISO/IEC 30105.5:2026 gives guidance on supporting maturity improvement for service providers. It specifies the provision of assessment results that are repeatable, objective and comparable within similar contexts, and can be used for either process improvement or process capability gap determination.
R00000518
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AS/NZS ISO/IEC 30105.5:2026 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Guidance