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SA/SNZ TS ISO/IEC 20000.14:2025
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SA/SNZ TS ISO/IEC 20000.14:2025 Information technology - Service management Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
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SA/SNZ TS ISO/IEC 20000.14:2025 identically adopts ISO/IEC TS 20000 14:2023, which provides guidance for organizations that are establishing or improving a service management system (SMS) by incorporating a service integrator. The incorporation of a service integrator is aimed at addressing an environment that includes services sourced from multiple service providers
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SA/SNZ TS ISO/IEC 20000.14:2025 Information technology - Service management Guidance on the application of Service Integration and Management to ISO/IEC 20000-1